A framework of improving business prcoess execution using social artif acts

Abdullah Al-Barakati, Ahmed Barnawi, Fuad Bajaber, Abdullah Almalais, Seyed Buhari, Radwa El Shawi

Research output: Contribution to journalArticleResearchpeer-review

Abstract

A growing number of enterprises are seeking for socializing their business processes (BP) and capitalizing on Web 2.0 technologies and solutions in order to improve communication and content sharing among their stakeholders. To this end, it becomes crucial for enterprises to design social-based business process techniques (i.e., a process, language and tool) to transform its BPs into social BPs. This article discusses a set of methods that guide the transformation based on the socialization goals of the enterprise. The approach uses social relations that connect tasks/persons/machines together. These relations are the basis of developing specialized networks that capture the interactions during business process execution and are used to recommend corrective actions when conflicts on resources occur. The approach relies on three flows known as control, communication, and navigation. The control flow connects tasks together with respect to a certain business logic. The communication flow captures the messages exchanged between persons/machines when they perform tasks of processes. Finally, the navigation flow captures the interactions between specialized networks that offer solutions to exceptions. A validating scenario is used to show the effectiveness of the proposed methods.

Original languageEnglish
Pages (from-to)3523-3533
Number of pages11
JournalJournal of Theoretical and Applied Information Technology
Volume95
Issue number15
Publication statusPublished - 15 Aug 2017

Fingerprint

Business Process
Navigation
Person
Industry
Web 2.0
Flow Control
Interaction
Exception
Sharing
Communication
Transform
Logic
Scenarios
Resources
Framework
Business
Flow control

Keywords

  • Business process
  • Modelling
  • Process compliance
  • Social BP
  • Social process

Cite this

Al-Barakati, A., Barnawi, A., Bajaber, F., Almalais, A., Buhari, S., & El Shawi, R. (2017). A framework of improving business prcoess execution using social artif acts. Journal of Theoretical and Applied Information Technology, 95(15), 3523-3533.
Al-Barakati, Abdullah ; Barnawi, Ahmed ; Bajaber, Fuad ; Almalais, Abdullah ; Buhari, Seyed ; El Shawi, Radwa. / A framework of improving business prcoess execution using social artif acts. In: Journal of Theoretical and Applied Information Technology. 2017 ; Vol. 95, No. 15. pp. 3523-3533.
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Al-Barakati, A, Barnawi, A, Bajaber, F, Almalais, A, Buhari, S & El Shawi, R 2017, 'A framework of improving business prcoess execution using social artif acts', Journal of Theoretical and Applied Information Technology, vol. 95, no. 15, pp. 3523-3533.

A framework of improving business prcoess execution using social artif acts. / Al-Barakati, Abdullah; Barnawi, Ahmed; Bajaber, Fuad; Almalais, Abdullah; Buhari, Seyed; El Shawi, Radwa.

In: Journal of Theoretical and Applied Information Technology, Vol. 95, No. 15, 15.08.2017, p. 3523-3533.

Research output: Contribution to journalArticleResearchpeer-review

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